hbje Terms and Conditions
Please read these terms carefully before using the hbje platform. This document forms a binding agreement between you and us.
Introduction and Acceptance
Parties to the Agreement
These terms and conditions ("Terms") form a legal agreement between hbje ("we", "our", "platform") and any person who uses the hbje website or related services ("you", "user"). By accessing hbje.cam, creating an account, or using any game or service, you confirm that you have fully read, understood, and accepted these Terms.
Age Requirement
hbje services are only for persons aged 21 or older. By registering an account, you confirm that you are at least 21 years old. Use by minors is strictly prohibited. We may request age verification documents at any time, and we reserve the right to suspend or close an account if proof cannot be provided.
Service Boundaries
You confirm that you do not reside in, or access our services from, any region or country where online gaming or betting is illegal. It is entirely your responsibility to comply with the laws of your own jurisdiction. hbje does not provide legal advice.
Account Registration and Management
Single Account
Each person may open only one hbje account. Operating multiple accounts under the same name, address, phone number, payment method, or device is strictly prohibited. If this rule is violated, all associated accounts will be closed immediately and any bonuses will be forfeited.
Accuracy of Information
All information provided at the time of registration must be true, accurate, and up to date. Providing false information will result in account closure and deposited funds may not be returned. If documents are requested for identity verification (national ID, passport, etc.), they must be submitted within the specified time.
Account Security
It is your responsibility to keep your login credentials (username and password) confidential. You are fully responsible for all activity that takes place on your account. If you suspect unauthorised access, notify our support team immediately. Transferring or selling your account to a third party is strictly prohibited.
Deposit and Withdrawal Policy
hbje supports the most widely used mobile payment methods in Bangladesh. The table below shows the key details for deposits and withdrawals.
| Item | Deposit | Withdrawal |
|---|---|---|
| Minimum Amount | ৳300 | ৳800 |
| Supported Methods | bKash, Nagad, Rocket, Upay | bKash, Nagad, Rocket, Upay |
| Processing Time | Instant | 5–30 minutes |
| Currency | Bangladeshi Taka (BDT) | Bangladeshi Taka (BDT) |
Deposit Terms
- The payment account used for deposits must be registered in your name.
- Deposits made using a third-party payment account are strictly prohibited.
- The deposit must be sent with the correct reference as specified; otherwise, crediting may be delayed.
- If any suspicious transaction is identified, we reserve the right to hold the related funds until an investigation is complete.
Withdrawal Terms
- Withdrawals will only be made to the payment method you most recently used for a deposit, unless otherwise instructed.
- Identity verification (KYC) may need to be completed before a withdrawal can be processed.
- Before withdrawing bonus funds, the associated wagering requirement must be met.
- A daily maximum withdrawal limit may apply; contact the support team for details.
- If there is an active bonus on your account, withdrawals may be on hold until the conditions of that bonus are met.
Bonus and Promotion Terms
Welcome Bonus
New members will receive a 120% bonus on their first deposit, up to a maximum of ৳5,000. To receive this bonus, a minimum deposit of ৳300 is required. Before withdrawing bonus funds, the combined total of the bonus and the original deposit must be wagered 15 times (15x). The period to meet the wagering requirement is 30 days from the date the bonus is credited to the account.
General Bonus Rules
- Each promotion may have its own terms — check the relevant page for details before claiming a bonus.
- At the time of receiving a bonus, the account must have a zero withdrawable balance; otherwise, the bonus may be cancelled.
- Having multiple bonuses active at the same time is generally not permitted unless explicitly stated.
- Bonus abuse, particularly collecting bonuses using multiple accounts, is a serious violation of these terms and will result in account closure.
- hbje reserves the right to modify, suspend, or cancel any bonus offer at any time.
VIP and Cashback Programme
hbje has three VIP levels — Bronze, Silver, and Gold. Each level offers weekly cashback based on regular gameplay: up to 0.4% at Bronze, up to 0.8% at Silver, and up to 1.2% at Gold. Advancement to a higher level depends on regular activity and engagement. Detailed cashback rules can be found in the relevant section.
User Code of Conduct
Prohibited Activities
- Any fraudulent or manipulative conduct.
- Playing using automated bots or software.
- Exploiting technical errors or bugs for advantage.
- Money laundering or conducting illegal financial activities.
- Harassing or attempting to harm another user.
- Attempting unauthorised access to the system.
Consequences
If you engage in any of the prohibited activities listed above, hbje may take the following action:
- Immediate suspension or permanent closure of the account.
- Full forfeiture of balance and bonuses.
- Disclosure of information to relevant authorities.
- Legal action.
Privacy and Data Security
Data Collection and Use
During registration and use of the service, we collect your name, contact information, payment information, and data related to your gaming activity. This information is used to provide the service, verify identity, prevent fraud, and meet regulatory obligations. We use SSL encryption and modern security technology to keep your data safe. For more details, please read our Privacy Policy.
Sharing Data with Third Parties
We do not sell or rent your personal information to third parties. However, limited information may be shared with trusted payment processors and technology partners for the purpose of operating the service. In cases of legal obligation, information may be provided to regulatory or law enforcement agencies.
Responsible Gaming
Self-Control Tools
hbje is committed to responsible gaming. We offer users the ability to set deposit limits, take a temporary break (cooling-off), and use self-exclusion. To use these features, please contact our support team. For more information, visit our Responsible Gaming page.
Problem Gambling
Gaming should be a form of entertainment, not a source of income. If you or someone you know is struggling with a gambling problem, please seek professional help immediately. We may temporarily or permanently close the accounts of problem players at their request or based on our own assessment.
Limitation of Liability and Dispute Resolution
Limitation of Liability
The hbje platform is provided on an "as is" basis. We cannot guarantee uninterrupted or error-free service. Temporary disruptions may occur due to technical issues, maintenance, or other reasons. We are not liable for indirect or incidental losses. If a technical error causes a bonus or reward to be displayed incorrectly, hbje reserves the right to cancel it.
Complaints and Dispute Resolution
If you have a complaint or dispute, please first contact our support team via 24/7 live chat or email. We generally provide an initial response to complaints within 72 hours. If you are not satisfied with the support team's decision, you may follow the escalation process to appeal to a higher authority. In all dispute resolutions, hbje's final decision shall be considered binding.
Changes to Terms
hbje reserves the right to change these terms at any time. For significant changes, we will notify you via your registered email or through a notice on the platform. Continued use of the service after any changes will be taken as acceptance of the new terms. The "Last Updated" date at the top of this page always indicates the version currently in effect.
Have a question?
Our support team is always ready to help with any questions about the terms.
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